“It’s Fine” and What It Leaves Out

“It’s Fine” and What It Leaves Out

by | Jun 15, 2026 | Leadership

Few phrases do more work in an office than “it’s fine.” Sometimes it is simply true – a small thing happened, it was handled, there is nothing more to say but “it’s fine” can also be doing the work of an entire conversation...
The Real Reason Your Team Keeps Missing the Message

The Real Reason Your Team Keeps Missing the Message

by | May 25, 2026 | Leadership

Photo Credit I remember a time when I was presenting an event proposal to a client. All the details were there but one particular person couldn’t understand how it would look like on the actual day. The top view layout plan didn’t make sense to him. I...
When the Strait Closes, Who Feeds Malaysia?

When the Strait Closes, Who Feeds Malaysia?

by | May 14, 2026 | CSR

In March 2026, Iran announced that the Strait of Hormuz, the narrow waterway through which roughly a quarter of the world’s seaborne oil trade passes, was closed. Seven Malaysian ships were among those stranded, eventually permitted to pass only after diplomatic...

Your Team Performs Like Who They Think They Are

by | May 11, 2026 | Team Building

There is a well-documented principle in behavioural science that most team-building programmes ignore: people act consistently with the identity they hold about themselves, not with the instructions they are given. Tell someone to collaborate more and they might try...
The Animals Were There Before the Headlines

The Animals Were There Before the Headlines

by | May 7, 2026 | CSR

Last week, there was news about a visibly underweight tiger, pacing slowly in an enclosure in an international zoo outside of Malaysia. Ribs visible. Hip bones prominent. A video clip spread rapidly across Threads and social media, and Malaysians were outraged,...